Welcome to Encore Bridals online ordering process. Please review your contract carefully because upon submitting this is your final order. Encore Bridal will contact you shortly of submitting contract. Please contact us if you haven't heard from us within three business days of submission.
Measuring
*We strongly recomend that you have a professional seamstress or bridal consultant measure you.
Your gown is a manufactured gown set to standard sizes, these are not custom made gowns so most dresses will need some form of alterations. Alterations are an additional cost and are not included in the price of the gown.We require three measurements including the bust, waist and hips. You will need to check the manufacturers size chart to choose the best size. Remember it is always easier to take in a dress than let out. If one part of you measures one size and another part of you is a larger size, please order the larger size. Example: bust=12, waist= 8, hips= 10, you would want to order a size 12 then have seamstress take in the dress where needed. If you are in between sizes, always better to go up to the larger size. If you are over 5"8 then recommended you order extra length at an additional charge.If customer orders a size contrary to the size chart guidlines then Encore Bridal is not responsible for any size issues. If customer gains or loses weight after ordering then Encore Bridal is not responsible for any size issues. Sizes 18+ are an additonal $20. Feel free to contact Encore Bridal to discuss questions due to size. Encore Bridal is NOT responsible for any measurements not taken by anyone other than a Encore Bridal consultant.
Christina Wu Bridesmaids **Size chart not available online at this time, coming soon
Timeline
Your dress is a special order according to your color and size please allow about 3 months for bridesmaids dresses and 4+months for bridal gowns to arrive in store and some added shipping time if you need it drop shipped to you. It is recomended to give an added 2-3 weeks grace period for any issues that may arise beyond our control. Alteratons may take up to a month depending on your seamstress. It is safe to allow extra time for your seamstress especially in high bridal season. The estimated ship date is approximate. For an added cost we can rush your order. Pricing varies according to manufacturer and how quickly you need the rush on it.
Shipping
Your order must be paid in full if you need it drop shipped to your location. There is an extra $20 for bridesmaids and $30 for bridal to have it drop shipped to you. This cost includes shipping, insurance, tracking and signed confirmation.
Returns and Cancellations
All sales are Final. No Returns and no cancellations under any circumstances. Because your dress is made to order we cannot under any circumstance refund, return or cancel your order. When an order is placed and payment has been made, this initiates the order to go into production. Once you have submitted this contract your dress will go into production and all sales will be final.
